Pricing
Simple, honest pricing
No setup fee. No long-term contracts. One module included free with every plan. All prices in USD, excluding applicable taxes.
Starter
For smaller organizations
Small organizations and volunteer-run groups just getting started.
$35
per month
- Up to 5 staff accounts
- Unlimited volunteer accounts
- One Bronze or Silver module free
- All base platform features
- Email support
- No setup fee
Most popular
Standard
For growing teams
Multiple staff, multiple services, and serious reporting requirements.
$49
per month
- Up to 15 staff accounts
- Unlimited volunteer accounts
- One Bronze or Silver module free
- All base platform features
- Priority email support
- No setup fee
Pro
For large organizations
Multi-site organizations, large community centers, and complex service delivery.
$59
per month
- Up to 25 staff accounts
- Unlimited volunteer accounts
- One Bronze or Silver module free
- All base platform features
- Priority support + onboarding call
- No setup fee
Best value
Platinum
Everything, always
All current and future modules included. No decisions, no add-ons, no surprises.
$299
per month
- Unlimited staff accounts
- Unlimited volunteer accounts
- All current modules included
- All future modules on launch
- Priority support
- No setup fee
Not sure which plan? Get in touch and we’ll help you choose. No setup fee on any plan.
Module add-ons
Add what you need. Pay for what you use.
One Bronze or Silver module is included free with every plan. Additional modules are priced by tier. All prices exclude applicable taxes.
| Module | Tier | Monthly | Annual |
|---|---|---|---|
| Bronze — eligible as free module | |||
| digiConnect Digital inclusion sessions & home visits | Bronze | $18/mo | $179/yr |
| memberConnect Community membership & SMS | Bronze | $18/mo | $179/yr |
| volunteerConnect Volunteer records, skills & hours | Bronze | $18/mo | $179/yr |
| safetyConnect Safeguarding & background check management | Bronze | $18/mo | $179/yr |
| eventConnect Events, venues & attendee management | Bronze | $18/mo | $179/yr |
| Silver — eligible as free module | |||
| foodConnect Food pantry & food bank management | Silver | $24/mo | $239/yr |
| grantConnect Grant pipeline & reporting deadlines | Silver | $24/mo | $239/yr |
| donorConnect Donor management & 501(c)(3) receipts | Silver | $24/mo | $239/yr |
| homegoodsConnect Household goods requests & fulfillment | Silver | $24/mo | $239/yr |
| Gold — not eligible as free module | |||
| networkConnect Referrals, shared records & network directory | Gold | $29/mo | $299/yr |
FAQ
Common questions
There is no free trial, but there is no setup fee — you pay your first month or year and can cancel at any time. If you would like to see the platform before committing, book a demo and we will walk you through it on a screen share.
All pricing is per organization, not per user. Your entire team — staff and volunteers — can use the platform for one flat monthly or annual fee.
Yes. You can add or remove modules at any time. Changes take effect at the next billing cycle.
Staff accounts are accounts for paid or salaried staff who administer the platform. Volunteer accounts are always unlimited and free on every plan.
Yes — donorConnect includes built-in donor acknowledgement letter generation suitable for 501(c)(3) nonprofit documentation. Donation records include all required information for IRS substantiation purposes.
networkConnect connects your organization to other CrisisConnect network members — enabling referrals, shared person records, and regional intelligence. Contact us to discuss joining the network.
Yes. You can cancel at any time from your account settings. Access continues until the end of your current billing period.
All major credit and debit cards via Stripe. Payments are processed securely in USD.
Ready to get started?
No setup fee. No long-term contracts. Cancel any time.